WhatSpa Approved Importers/Distributors:
There are over 40 brands of spas now represented in the UK. Most hot tub manufacturers appoint a UK distributor who then appoints a network of dealers. Some importers retail directly to the public via their own retail outlets.
In order to gain approved status importers and distributors must display proof that they have the following credentials and infrastructure:
- CE Marking on all models offered for sale in the UK.
- Current BISHTA Membership.
- A mandatory technical training programme for all third party retailers who will be responsible for after-sales technical support to consumers.
- A warranty system that is underwritten by the manufacturer and/or importer to protect customers in the event that a retailer ceases to trade or discontinues spas and hot tubs from their product offering.